Hyster enjoys a wonderful relationship with most of its clients due its focus on creating complete customer satisfaction through its world class manufacturing. Our goal is to foresee the requirements of each and every customer in addition to address them with forklifts which provide the performance, the reliability and the value that they really demand.
Hyster fully believes in starting with the customer. The company conducts annual focus groups and offers on-going voice of customer research which is conducted both on line and in the field. We have over 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help make certain that the best machine practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
In order to ensure the lowest cost of ownership and total dependability all of Hyster's machinery are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests happen in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total customer satisfaction and flawless quality 100 percent of the time, every time.
Total Quality All The Time
To initiate excellence from the beginning, Hyster uses an integrated Manufacturing Execution System or MES. The job of the MES is to manage the flow of production. The MES coordinates line activities like quality verification and part sequencing. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold every worker responsible for constant quality, combined with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster offers a huge array of features. The corporation has remained completely committed to its key focus on both quality and safety, on being innovative each and every time, and by offering some of the best material handling machinery on the market. These are just a few of the reasons Hyster has become a leader within the industry.